Invalid Request Please Try Again Verizon Port Forwarding

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For years, my family unit had a arranged packet with Verizon Fios that included cable, VOIP and cyberspace. Simply as my family'due south watching habits turned to streaming, it was rare when we turned on the cable box. At the aforementioned time, Verizon's costs take continued to escalate, including the ridiculous fees they tacked on to our already high bill. So, we made the decision it was fourth dimension to cut the cord and move to an cyberspace-only plan (we have been very happy with Verizon's internet service). Still, when I called Verizon to move to internet-only, I institute that those plans would now include a new fee – a $12 a month router rental charge. That's an outrageous amount to "hire" a router, especially i I've already had for years.

Could I use my own router? The Verizon counterfoil section representative sounded surprised when I asked her and told me that if I used my own router, they wouldn't be able to offering support if something went wrong. Given that I've never needed support for a router – ever – that was a risk I was willing to accept. Also, using my own router would enable me to upgrade to a newer mesh wireless organization in my home for far less than it would take toll me with Verizon equipment, so my kids' bedrooms would finally become a WiFi bespeak.

Not surprisingly, instructions from Verizon on how to use your own router weren't available on its primary support site. A quick search on Google, though, turned up helpful communication from Verizon'south community forums and other sites confirming that using your ain router with Verizon Fios is both possible and piece of cake to do. Some of the steps are somewhat "technical," but you don't need to exist a techie to follow them. Note: using your own router is only viable for people who simply use Fios for cyberspace service. If you still accept TV or VOIP service with Fios, replacing the Verizon router is a more complex process, and you lot may lose some features of your Television and VOIP.

Step one – Buy a new router to supersede your existing Fios router

If you already have an old router sitting around, you tin use it, but this may be a proficient time to upgrade for faster WiFi speed and better security. Ideally, you will want a router that offers gigabit WiFi speeds (though 100 Mbps should be fine for most people), and WPA2 encryption is a must – DO NOT employ an former router that only offers WEP encryption.

When buying a new router, any electric current router from a major manufacturer should be fine. The TP-Link Archer A10 would be a solid choice (around $120 on Amazon). And our friends at Tom's Guide recommend the TP-Link Archer A7 (around $65 on Amazon) if you're looking for a cheaper option.

There's no shortage of WiFi mesh systems, either. I set my network up using Eero Pro with 2 mesh "beacons," which I had been provided for testing. Information technology works great, simply is pricey (retails for $399) and is overkill for apartments or smaller homes. Eero has less expensive choices (starting at under $100 on Amazon), or you could get with a organization from Nest WiFi (starting under $200 on Amazon). Each of these also has the advantage of being relatively bonny, as far as WiFi equipment goes. There'south also the option to get with a WiFi range extender, which offers fewer features than a mesh system but comes in at a lower cost.

You lot will also demand an Ethernet cable to connect your new router to the Verizon ONT (Optical Network Final) in your house. Get an inexpensive 1 on Amazon or your local Best Buy. You will demand a length appropriate to attain from your ONT box to your router.

If your ONT is already connected to your router using Ethernet, you'll simply employ the existing cable and proceed to Step 4.

Step 2 – Connect your existing Fios router to your ONT via Ethernet

Skip this footstep if your ONT is already connected to your router using Ethernet.

In a later on stride, we're going to switch the net output on your ONT from coax to Ethernet. To set up for that, connect an Ethernet cable from the Ethernet output on your ONT to the WAN port on your Verizon router. The ONT box will look like one of these:

Verizon Fios ONT boxes from the left: Arris 100 GI4, Nokia 211, Tellabs 612

Get out the coax cable plugged in, for at present, so you still take internet on your router.

Step 3 – Telephone call Verizon technical back up to switch your ONT from coax to Ethernet

Skip this step if your ONT is already connected to your router using Ethernet.

Call Verizon'due south support number 1-800-VERIZON (i-800-837-4966) and follow the prompts to get to internet technical support. Once yous get a real person on the line, let them know that y'all want to switch your ONT from coax to Ethernet and then you can apply your own router. When I chosen, the amanuensis knew exactly what I needed and completed the request quickly (it will take a few minutes for the switch to go through). Your router should automatically pick up the Ethernet betoken. While yous have the agent on the line, verify this by unscrewing the coax cable from the router and brand sure you still have internet access by opening a website on a laptop or phone (in plane mode) continued to your WiFi network.

Footstep 4 – Release the IP address on your Fios router

Releasing your IP address from your existing Fios router allows the ONT box to assign the correct IP accost to your new router when you lot plug it in. According to the Fios technical back up rep, this should happen automatically later on a brusk period of time, but you might as well exercise it manually just to make sure. To manually release your IP address, follow these steps:

1. Log into your router settings either past typing https://192.168.1.one or by going to myfiosgateway.com (method depends on what type of router you take) and entering your password. This information will be in the sticker attached to your router.
2. Click on My Network at the elevation of the page, then Network Connections from the left menu.
3. Click where it says Broadband Connection (Ethernet/Coax)
4. On the Broadband Connections Backdrop page, click Settings at the bottom.
5. Scroll downward and click Release nether DHCP Lease. Then striking apply changes.

Step v - Manufacturing plant reset your Verizon Router

Your Fios router has diverse types of personal data saved on it – the proper name of your WiFi network, your WiFi network password info, the MAC addresses of each device that connected to the router, etc. You lot volition want to blow that abroad before returning it to Verizon by factory resetting the router.

There are two ways to reset your router. The easiest is to press and concur the red Reset push button on the back of your router for at least 3 seconds. The second fashion is in your router settings. Log into your router, as above, and go to Advanced > Save & Restore > Restore Options > Restore Factory Defaults and select "Out of Box settings" in the dropdown menu. And then click the Restore configuration button.

Once the router has been successfully reset, the login page for the Showtime Fourth dimension Like shooting fish in a barrel Setup Magician will brandish. You can now remove the Ethernet cable from your router, unplug it and pack it up for return.

Footstep 6 – Connect and set up your new router

Accept the Ethernet cable out of your Fios router and plug information technology into your new router's Ethernet input jack (could be labeled input, WAN, or something else that should be specified in the setup instructions), then turn on your router. The router should automatically notice the incoming point from your ONT box and continue with the setup process. The process will vary by manufacturer and model, and by whether you have a standalone router or a mesh WiFi organization, though it should be very straightforward. If all is proficient, so y'all can have that old router back to Verizon.

Pace vii – Render your equipment to Verizon

Once you elect to go with your ain router, yous take 30 days to return your Fios router to Verizon, or they will accuse you a rental fee. Make sure you lot render the ability cord along with the router. And get a receipt from the store confirming that your equipment has been returned.

How did the process go for yous? Permit me know in the comments, and if you're having whatsoever difficulties, we'll see if nosotros can assistance out. And if y'all're having problems with getting decent WiFi in some areas of your home, read our tips for getting improve WiFi and faster streaming.

[Image credit: Techlicious/Verizon]

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